Protecting yourself against fraud
Your financial wellbeing and security are important to us. Unfortunately, with one persuasive phone call or convincing email, a clever fraudster can trick you into handing over your cash.
Fraudsters try to appear as genuine as possible and we are aware that they are using the Canaccord name, logo and office address in an attempt to engage and exploit unsuspecting clients.
Reporting fraud
If you are suspicious about an email or phone call, where the Canaccord Wealth name and branding may be being used fraudulently, please report it to fraud@canaccord.com.
Stop and check – is it Canaccord?
If you receive an unexpected but convincing email, please check by calling your Account Executive straight away. Fraudsters often intercept email exchanges and alter them to appear genuine, so don’t use any contact details in the email - double-check on our website or use your existing records.
Be aware of the email hack and investment scam
If an email arrives from a firm you know or are dealing with, like Canaccord, and asks you to send money to a new or different bank account; or if an unexpected email suggests a great investment opportunity, please stop and think and do not respond. Instead, call your Account Executive immediately and help protect your money and prevent fraud.
Be aware of identity fraud or passing out personal information
Thieves want as many details about you as possible to pass themselves off as you. You should avoid divulging personal details, credentials or any other types of confidential information to a fraudster.
We want you to have confidence in your financial future – and it is essential we all do all we can to prevent fraud.