Is it time to change your wealth manager?

Is your current wealth manager still right for you?

Are you getting all you should from your current wealth manager?  If you’ve got even the slightest doubt that you might be missing out, it’s better to act on your concerns than to sit on them.

Quietly confident in what we offer, we’d like to show you how we would go above and beyond for you. But first, here are some all-too-common red flags that signal all may not be well with your current situation. 

1.  The relationship doesn’t feel at all personal

Are you thinking, ‘I’m not sure my wealth manager even knows who I am’?

For wealth management to be effective, your needs and financial goals must be central. Everything revolves around this - or at least it should. Good communication on your terms is vital, as is the trust you build with your wealth manager over time.

Everything we do for you will revolve around your needs, aspirations and financial objectives. We’ll make it our priority to understand your plans, along with your personal and family situation and your attitude to risk. Because only then can we deliver a solution that will help you grow, secure, or share your wealth in the best way possible.

At Canaccord Wealth, you can specify when and how you’d like to hear from us and trust us to be proactive when we need to be. Our ethos is rooted in openness and honesty, which we believe are vital to enduring relationships that grow over time and provide consistent value.

2.  Your circumstances have changed but the advice hasn't 

Are you thinking… ‘my manager says the same things all the time…’ or ‘my questions go unanswered’…?

Some big changes you can plan for - like funding your child’s education or helping them onto the property ladder. Many others are unforeseen, like divorce, selling your business or needing to pay for medical care. In situations like this, your wealth manager needs to be responsive and flexible.

Rest assured we understand the ‘wealth cycle’ but our thinking isn’t stuck in this predictable loop. Our financial advice is fully independent and your Wealth Planner and dedicated Investment Manager will work hand-in-hand so they can adapt quickly should the unexpected happen or your priorities change.

3. Your investments aren’t performing too well

Are you thinking… ‘I’m not convinced my money’s working hard enough’ or ‘there must be other – better - opportunities out there’…?

Having full confidence in your wealth manager is essential, especially in uncertain times. However, not all wealth managers are created equal.

If you’re to successfully ride out the ups and downs of a turbulent market and make the most of your money, your wealth manager will need a forward-thinking mindset, access to up-to-the-minute market intelligence and a breadth of investment opportunities and expertise to draw from.

Our approach to managing investment performance is objective, pragmatic and underpinned by:

• A rigorous and robust investment process
• Powerful market insight, generated by over 70 in-house researchers and analysts
• Access to a wide range of investments, including specialist areas like global equities, fixed interest portfolios and UK small caps, often ignored by less experienced providers
• State-of-the-art systems and tools enabling us to react quickly and efficiently to market movements.

We’ll always be honest with you about investment performance - good or bad - and the action we can take to keep your portfolio working hard for you.

4. You get little more than an annual review

Are you thinking… ‘I hardly hear from my wealth manager’…?

Given the pace of market fluctuations and ever-evolving regulation and financial legislation, an annual review is rarely enough for effective wealth management. You shouldn’t feel like you’re the one having to take the initiative, especially in volatile times. As our client, you’ll receive quarterly valuation reports, regular market updates from our Chief Investment Office and webinars to keep you informed of events that might affect your wealth.

We understand the value of clear, relevant and timely communication from day one. Not only can it allay any worries you have, but it can also ensure the right decisions are made at the right time. 

Your initial consultation is complimentary and begins the groundwork for your personal wealth plan. We use this time to identify your financial needs and discuss what you’re planning for in greater depth, as well as the potential strategies to help you achieve your goals.

5. The service is outdated and inflexible

Are you thinking… ‘I can’t get the information I need, when I need it’…?

We live in a digital world, so being able to see what’s going on with your investments from anywhere, at any time is not only invaluable, but also expected. You want a wealth manager who uses the latest technology appropriately, to make managing your wealth as seamless as possible.

While it’s no substitute for human connection, online access to your investments should be a given, not a bonus. With Canaccord Wealth, you have 24/7 online access to your account and clear information about your holdings, performance, transactions, balances and much more.

Our portal is simple to use and highly intuitive, even if you’re not a digital native. It’s designed to complement, not replace, the personal relationship you’ll have with us.

6. You’re not sure you’re getting value for money

Are you thinking… ‘I don’t really know what I’m paying for’…?

The wealth management world can unfortunately often be unclear when it comes to cost, making it incredibly difficult to compare one wealth manager’s charges against another. However, your wealth manager should be willing and able to explain their fees clearly, so you can see the value in what you’re paying for.

Our charges are transparent and agreed with you in advance. Your quarterly performance report also includes a full breakdown of what you’re paying.

Our fees will reflect your individual situation, including factors such as your tax liabilities, whether stamp duties are applicable and where your money is invested.

We will never settle for poor performance simply to drive down fees and we’ll always bring calmness and clarity to the table.

Don’t settle for second best

Canaccord Wealth is a leading independent wealth manager – one of the UK’s top 10 - with over £39.5bn of assets under management and administration (as of 30 September 2025). Yet we’re firmly in the ‘big enough to matter, small enough to care’ camp, so there’s a chance you’ve still not heard of us.

Thanks to the expertise of our highly experienced Wealth Planners and Investment Managers, who together make up our wealth management service, our success and reputation have grown year-on-year. 

We’re known for our relationship-building, our ‘big picture’ thinking and our ability to help our clients build their wealth with confidence.

To understand how the switching process works - including what happens to your investments, how long it takes and how to help ensure a smooth transition - read our guide to switching investment companies.